Richard P. Finnegan
Dick Finnegan is often referred to as “the turnover guy” when in reality he's the retention guy.
As president of Finnegan Mackenzie, The Retention FirmSM, Dick is recognized by executives across people management professions as a leading thinker and advisor on employee retention. Dick brings original, research-based solutions to a vexing and pervasive problem that robs organizations of their most valuable assets, their best workers.
Dick has worked with scores of clients across six continents on employee retention solutions. These clients have included, among others, Sprint, Hilton, The Hartford, GE, Johnson & Johnson, and the CIA. His messages connect with organizations of all sizes as he has been a Fortune 500 executive, small-business founder and entrepreneur.
Leveraging these experiences, Dick is a sought-after consultant who helps organizations substantially improve their employee retention. He is also a frequent speaker at conferences and corporate management meetings, combining humor with concrete action steps to help executives view retention as both essential and achievable.
Dick is a featured speaker at the Society for Human Resources Annual Conference and Exposition, and also presents at events sponsored by The Conference Board, American Society of Training and Development (ASTD), International Customer Management Institute (ICMI), Kennedy Information, and the American Bankers Association. His articles have been published in journals including Human Resource Planning, Call Center Magazine, The ABA Banking Journal, and The Economic Review. Dick is also a member of Call Center Magazine’s Call Center Industry Advisory Council.
Prior to founding Finnegan Mackenzie, Dick co-founded TalentKeepers, a global employee retention firm that focuses on helping organizations keep their best talent. He served as a senior executive with SunTrust Banks, the nation’s seventh largest banking firm.
Dick holds bachelor’s and graduate degrees from The Pennsylvania State University. He lives in Orlando, Florida, where the Orlando Sentinel newspaper published an editorial recognizing him for his extensive donations of professional services to nonprofit organizations.